Breathing difficulty or circulatory collapse
Very fast, shallow or laboured breathing. Pale mucous membranes, apathy, loss of consciousness.
In an emergency
When every minute counts —
When every minute counts —
we are reachable.
On weekdays between 7 a.m. and 10 p.m. we treat acute cases ourselves or refer you reliably to our partner veterinary practices in the region. Outside these hours we point you to the nearest veterinary clinic on duty.
How it works
Us or a partner, in any case a veterinarian.
So that you do not have to work your way through unfamiliar telephone numbers, we organise the emergency service ourselves on weekdays between 7 a.m. and 10 p.m., together with veterinary practices we partner with in the region.
- One number for every case: you call us. We decide who can treat you fastest.
- Treatment at our practice, when we are open or reachable at short notice.
- Referral to partner practices, when a colleague is closer or available sooner.
- Referral to the nearest veterinary clinic for very serious cases or outside the emergency service hours.
The emergency service is primarily for our own patients. Our emergency service is first and foremost there for our own clients. Due to limited capacity, we can only take in animals from our cooperation practices by prior telephone arrangement, so please always call us first.
When is it an emergency?
These symptoms need immediate veterinary help.
When in doubt: better to call once too often than too rarely. We will help you assess over the phone how urgent it is.
Poisoning
Suspected chocolate, slug pellets, antifreeze, medication, plants or fungi. If possible, bring the packaging with you.
Trauma / accident
A fall, road accident, bite injury, heavy bleeding or open wounds, even if the animal appears outwardly unremarkable.
Gastric torsion (large dogs)
A bloated abdomen, unproductive retching, drooling, restlessness: act immediately, every minute counts.
Unable to pass urine
Tomcats especially: frequent, unsuccessful attempts to urinate, a suspected urethral blockage, acutely life-threatening.
Sudden change to the eye
A bulging eye, sudden clouding, severe swelling or injuries. Please bring eye emergencies in immediately.
What you can do
First measures — before you set off.
- Stay calm. Your pet senses your mood, a calm voice helps.
- Call before setting off. That way we can prepare, or refer you straight to the right place.
- Transport safely. Cats in a carrier, dogs on a lead, no open car windows.
- In case of poisoning: bring the packaging of the suspected substance if at all possible.
- Bleeding: cover with a clean cloth and apply gentle pressure.
- Unconscious: place in the recovery position, keep the airway clear, then set off immediately.
Emergency service hours
When we or our partners are there for you.
On weekdays 7 a.m.–10 p.m. we or a partner practice in the region treat acute cases. Outside these hours, at weekends and on public holidays. Our answering machine informs you about the nearest veterinary clinic on duty.
Emergency service hours
Monday7:00 a.m. – 10:00 p.m.
Tuesday7:00 a.m. – 10:00 p.m.
Wednesday7:00 a.m. – 10:00 p.m.
Thursday7:00 a.m. – 10:00 p.m.
Friday7:00 a.m. – 10:00 p.m.
Saturdayclinic on duty only
Sunday & public holidaysclinic on duty only
The emergency service runs through us or our partner practices. Please be sure to call in advance; the answering machine informs you about who is currently reachable.